Keywords
digital capital
e-government
local government
websites of municipal council
Simplex Autárquico Programme
How to Cite
Abstract
Studies focusing on local administration websites started in e-government field, where website management models are based on technological criteria, undervaluing relevant dimensions in the management of these organizations: transparency, relations network, etc. These dimensions are emphasized in intellectual capital field, in which there are various studies about website management. However, these innovative studies are of exploratory nature and do not present any models based on these theories to be used in the management of local administration websites. This paper proposes a model which considers relevant dimensions of intellectual capital in the development of municipal councils’ websites—Services, Democratic, Relational and Organizational e-Capital. The model was applied to analyze the contribution of the Simplex Autárquico 2010/2011 Programme to the digital capital of Portuguese municipal councils’ websites, verifying that it has led to an improvement in the digital capital of 98.4% of the websites, with a higher contribution in the case of Services e-Capital.
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