Słowa kluczowe
kapitał cyfrowy
e-samorząd
samorząd gminny
strony internetowe administracji terytorialnej
Simplex Autárquico
Jak cytować
Abstrakt
Badania nad stronami internetowymi administracji samorządowej rozpoczęły się w obszarze e-rządu, gdzie modele zarządzania stronami internetowymi oparte są o kryteria technologiczne, przy czym zaniedbuje się istotne wymiary zarządzania tymi organizacjami: przejrzystość, sieć relacji, itp. Wymiary te podkreślane są w obszarze kapitału intelektualnego, w którym istnieją rozmaite badania na temat zarządzania stronami internetowymi. Jednakże te innowacyjne badania mają charakter eksploracyjny i nie prezentują żadnych modeli, które byłyby oparte na tych teoriach, a które można by wykorzystać w zarządzaniu stronami internetowymi administracji samorządowej. Niniejszy artykuł proponuje model, który bierze pod uwagę istotne wymiary kapitału intelektualnego w rozwoju stron internetowych rad gmin ‒ e-kapitał usługowy, demokratyczny, relacyjny i organizacyjny. Model został wykorzystany do analizy wkładu programu Simplex Autárquico 2010/2011 w kapitał cyfrowy stron internetowych rad gmin w Portugalii. Dokonana weryfikacja potwierdziła, iż przyczynił się on do poprawy kapitału cyfrowego stron o 98,4%, przy czym wkład ten był wyższy w przypadku e-kapitału usług.
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